In certain circumstances, Symantec Encryption Desktop UEFI mode bootguard disk UUID may contain an additional 14 characters.
The UUID is displayed when you press F4 at the bootguard login screen.
The additional characters are only displayed at bootguard, they are not displayed when the following command is entered:
So too, the additional characters are not displayed in Symantec Encryption Management Server.
Note that this issue does not affect the validity of the WDRT (Whole Disk Recovery Token).
The additional characters will result in two occurrences of
Therefore a UUID may change, for example, from this:
This issue is fixed in 10.4.0 MP1.
Symantec Encryption Desktop 10.3.2 in UEFI mode
Microsoft Surface Pro 3