The caller is unauthorized to request a new client certificate.

Products

• IT Management Suite

Issue/Introduction

Certificate error messages in the ns logs.

Unable to get the client certificate response XML associated with the specified request (Request: , Exception: Altiris.NS.Exceptions.NSComException (0x00000005): The caller is unauthorized to request a new client certificate.  

at Altiris.Web.NS.Agent.GetClientCertificateBase.GetClientCertificateXml())

Cause

GetClientCertificateMig.aspx requires SSL

Resolution

Require ssl must be checked and Require selected for GetClientCertificateMig.aspx in inetmgr

Applies To

 SMP 7.5 sp1