Generating CEM agent package fails

Products

• IT Management Suite

Issue/Introduction

Generating CEM Symantec Management Agent installation package fails with error:

Failed to generate package. Https NS base URL must be used Internet-based Client Management agent. The agent package cannot be correctly created.

Error executing Task  (6bfeb1d8-b6ff-4e28-aae5-391d709854fb). Exception: System.InvalidOperationException: Https NS base URL must be used Internet-based Client Management agent. The agent package cannot be correctly created.
   at Altiris.NS.AgentManagement.AgentPackageBuilder.BuildSitePackageFile(String siteIdentifier, IEnumerable`1 gateways, IEnumerable`1 resourceTargets, IEnumerable`1 organizationalGroups, String additionalInstallParams, DateTime requestedPackageExpiry, AgentPackageParameters packageParams, DateTime& packageExpiry, Guid& packageID)
   at Altiris.NS.AgentManagement.BuildAgentPackageItemTask.ExecuteTask(Hashtable taskArgs, ItemTaskState state 

Environment

ITMS 7.x, 8.x

Cause

Agent install policy settings is configured to use an alternative Notification Server in HTTP not HTTPS

Resolution

On Symantec Management Console:

1. Settings -> Agents/Plug-ins -> Symantec Management Agent -> Settings - > Symantec Management Agent Install
2. Click on settings, Be sure that if "Specify different Notification Server" is check that the provided URL schema is HTTPS