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SWG does not block Skype consistently.

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Article ID: 161406

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Updated On:

Products

Web Gateway

Issue/Introduction

APC (Application Control) is set to block "Instant Messaging" in your policy, user are still able to log into Skype.  Custom report shows the event as being blocked.

Resolution

 Symantec is investigating the issue.  Check this KB article periodically for any updates on Workaround/Solution.