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Policy page is missing categories if the SWG DB is not current before upgrading.
Article ID: 161405
When you disable database updates and then update the SWG to version 5.2.1, several URL categories are unavailable on the Polices > Configuration page.
To prevent this from happing you want to update the SWG DB to the latest version before performing an upgrade of the latest version of SWG software.
- Log into the SWG UI.
- Click on Administration> Updates.
- Now you should see the Administration Update page.
- Under "Web Gateway Database Updates" click on the "Update" button to update.
- Once the update of SWG DB is completed you can now upgrade to the latest build of the SWG software.