How do disable or enable a Software signature ?

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

In CA Client Automation you can disable a Signature for the Software Scan,

so that Software will not be found. You can than also re-enable that Software .

How do disable or enable a Software signature  ?

Environment

CA Client Automation - All Versions

Resolution

There are a few ways to Disable a Signature from the Software Signature Scan:

 

1. DSM Explorer >Computers and Users All Computers > Agent > Software > Discovered Software > 

Right-click on the Software you want to not look for anymore > Disable Scan

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKWZAA4" alt="Agent.png" width="782" height="212">

 

2. DSM Explorer > Software > Definitions > Categories > Find software you want to Disable

Open the Software to get to the Release

Right-click on the Release and select Disable Scan

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKWbAAO" alt="Signature.png" width="1005" height="261">

 

3. From SQL:     Find the software signature you want to disable

use mdb

select * from ca_software_def 

where name like '%<software name>%'

 

use mdb

update ca_software_def 

set is_active = 0

where name like '%<software name>%'

 

There are a couple of ways to Enable a Signature from the Software Signature Scan:

 

1. DSM Explorer >Computers and Users All Computers > Agent > Software > Discovered Software > 

    Right-click on the Software you want to enable > Enable Scan

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKWaAAO" alt="Enable.png" width="993" height="161">

 

2. From SQL:     Find the software signature you want to disable

use mdb

select * from ca_software_def 

where name like '%<software name>%'

 

use mdb

update ca_software_def 

set is_active =1

where name like '%<software name>%'