Installing Prerequisite Software for the Symantec Endpoint Encryption Management Console
Article ID: 161384
Updated On:
Products
Issue/Introduction
This article details the prerequisite software that must be installed on the system for the Symantec Endpoint Encryption Management Console.
Resolution
The Management Console requires the Remote Server Administration Tools and the .NET framework be installed on the system.
.NET Framework requirements
Symantec Endpoint Encryption Management Console requires you to enable multiple versions of .NET. One version of .NET is required to install the application and one version of .NET is required to use the application. You must make sure that .NET is enabled before you can install the components.
The Management Console requires the following versions:
- .NET 3.5
- .NET 4.5
.NET downloads are available here.
Setting up the Remote Server Administration Tools
You must set up the Remote Server Administration Tools before you install the Management Console.
Remote Server administration Tools on Microsoft Windows Server 2012:
- Follow the instructions to enable Microsoft Remote Server Administration Tools for Microsoft Server 2012 at http://technet.microsoft.com/en-us/library/cc731420(v=ws.10).aspx
Remote Server Administration Tools on Microsoft Windows Server 2008 R2
- Follow the instructions to enable Microsoft Remote Server Administration Tools for Microsoft Server 2008 at: http://technet.microsoft.com/en-us/library/cc816817%28v=ws.10%29.aspx
To set up the Remote Server Administration Tools on Microsoft Windows 8:
- Download and install the Microsoft Remote Server Administration Tools for Microsoft Windows 8 from: http://www.microsoft.com/en-us/download/details.aspx?id=28972
To set up the Remote Server Administration Tools on Microsoft Windows 7:
- Download and install the Microsoft Remote Server Administration Tools for Microsoft Windows 7 from: http://www.microsoft.com/en-us/download/details.aspx?id=7887
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