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Prerequisites for installing Symantec Control Compliance Suite Unix Agent on Red Hat Enterprise Linux

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Article ID: 161333

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Updated On:

Products

Control Compliance Suite Unix Control Compliance Suite Windows

Issue/Introduction

The Symantec CCS Unix Agent has required libraries that must be installed and some have dependancies which make the installation order important. 

Cause

 Symantec CCS Unix Agent requires certain 32bit libraries to be installed before it will install or function correctly.

These 32bit libraries are required even on a 64bit Linux system

Resolution

The required 32bit libraries are listed below.
Note: This list is for installing on RHEL 6.  For any other Linux distribution or version the naming for these packages will be a little different.

pam.el6
libgcc-4.4.7-4.el6
glibc-2.12-1.47.el6
nss-softokn-freebl-3.12.9-11.el6
cracklib-2.8.16-4.el6
libstdc++-4.4.6-3.el6
libselinux-2.0.94-5.3.el6
audit-libs-2.1.3-3.el6
db4-4.7.25-16.el6
pcre-7.8-3.1.el6
xz-libs-4.999.9-0.3.beta.20091007git.el6
zlib-1.2.3-29.el6

In some instances you may run into an error referencing the need for libc.so.6 but are unable to manually obtain and install an RPM which installs it.

For this follow the steps below to setup a Local YUM repository the RPM packages included on the Linux installation disk.

  1. Insert the Linux installation disk to the DVD-ROM or Connect to the image through VMWare Settings.
  2. Create a directory to mount the disk.  For example: mkdir /mnt/cdrom
  3. Mount the Linux installation disk.  For example: mount /dev/cdrom /mnt/cdrom
    Note: Device path or folder structure may be different in your environment
  4. Navigate to /etc/yum.repo.d with the command cd /etc/yum.repo.d
  5. Make a file and name it appropriately.  For example:  touch rhel-dvd.repo
  6. Edit the file you just created and add the below information, but replace items in <> brackets with information for your setup.

    [<filename without .repo>]
    name= <name of Linux Distribution> $releasever - $basearch - DVD
    baseurl=file://<path to mounted directory>
    enabled=1
    gpgcheck=0

    Example File content for RHEL 6

    [rhel-dvd]
    name= Red Hat Enterprise Linux $releasever - $basearch - DVD
    baseurl=file:///mnt/cdrom
    enabled=1
    gpgcheck=0
     
  7. Run the command yum clean
  8. Now run the YUM install command for the RPM you are installing.  For example: yum install glibc.i686

 

 

Applies To

 

 Red Hat Enterprise Linux