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Using Microsoft Surface Pro 1 and 2 laptops when Secure Boot is enabled on Microsoft Windows 8/8.1 UEFI systems
Article ID: 161306
Updated On:
Products
Drive Encryption
Issue/Introduction
Symantec Drive Encryption is incompatible with Microsoft Surface Pro 1 and Surface Pro 2 laptops when Secure Boot is enabled (a boot failure occurs when restarting your system after encrypting the disk).
Resolution
To enable compatibility with Secure Boot on a Microsoft Surface Pro 1 or Surface Pro 2 laptop, download and run the Microsoft Surface Pro UEFI CA OEM PK Tool.
Instructions and the download file are available at http://www.microsoft.com/en-us/download/details.aspx?id=41666.
Note: This tool can only be run when your system is decrypted and Secure Boot is enabled.
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