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The 'Get User Details Component' fails on validation

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Article ID: 161255

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Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

When a component is added to a Workflow project, the requisite DLL is added to the project.

In this case, there is an additional DLL that needs to be manually added (Symantec.ServiceDesk.Legacy.Core.dll).

Error validating info - Result on component SD.Components.ServiceCalls.GetUserDetailsComponent

Could not find data handler for type SD.DataTypesCore.Data.Common.UserDetailsResult

Cause

Library dependency on 'Symantec.ServiceDesk.Legacy.Core' is not handled automatically.

Resolution

Manually add the 'Symantec.ServiceDesk.Legacy.Core.dll' library to the project.