SWG stops displaying new events in Custom Reports or Disk Full rises above 30%

Products

• Web Gateway

Issue/Introduction

Symantec Web Gateway (SWG) appliance stops displaying new events for the current day in the Custom Reports.

Resolution

Symantec is investigating at this time.

To confirm that you encountered the issue, open a Remote Assistance case on the Maintenance tab of Administration> Configuration within the user interface of SWG appliance, then contact Symantec Technical Support.