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Red Hat PMImport fails download: RHN system registrations failed.

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Article ID: 161239

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

 Red Hat PMImport fails with errors regarding RHN system registrations failed concludes shortly after started.

Failed to register RHN profile for rhel-x86_64-server-5-thirparty-oracle-java channel: Value cannot be null. Parameter name: s
-OR-
Error downloading file - httpd-debuginfo 2.2.15-47.el6_7 x86_64 [E:\PatchUpdates\RHSA-2015_1668\{b4cfb235-4983-4562-a1e3-0cf3645fa8fc}\httpd-debuginfo-2.2.15-47.el6_7.x86_64.rpm] from http://xmlrpc.rhn.redhat.com/XMLRPC/$RHN/rhel-x86_64-server-6-debuginfo/getPackage/httpd-debuginfo-2.2.15-47.el6_7.x86_64.rpm. Error: Server returned a fault exception: [-31] 

Error Message:
    Service not enabled for system profile: "customer server name"
Error Class Code: 31
Error Class Info: 
     This system does not have a valid entitlement for Red Hat Network.
     Please visit https://rhn.redhat.com/rhn/systems/SystemEntitlements.do
     or login at https://rhn.redhat.com, and from the "Your RHN" tab,
     select "Subscription Management" to enable RHN service for this system.
Explanation: 
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

Cause

 User lacks specific rights to the Red Hat Network for that Channel.

Resolution

Review the user rights on the Red Hat Network (RHN); ensure that user has specific rights to download the Channel. Also verify the customer's server is 'checked' / Enabled in the list of servers under their profile.

If the user lacks the rights to that Channel; disable that specific Channel in the Red Hat PMImport

 

Applies To

 Patch Management 7.5.x