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Additional Requirements for Symantec Endpoint Encryption 11.0.x clients on Microsoft Windows systems using UEFI mode

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Article ID: 161231

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

This article details the system requirements for Endpoint Encryption 11.0.x clients on Microsoft Windows systems using UEFI mode.

Resolution

The Symantec Endpoint Encryption 11.0.1 release supports the installation of the Drive Encryption functionality on the following UEFI systems:

  • Microsoft Windows 8.1 Enterprise, November 2014 Update (32-bit and 64-bit)
  • Microsoft Windows 8.1 Pro, November 2014 Update (32-bit and 64-bit)
  • Microsoft Windows 8.1 Enterprise, August 2014 Update (32-bit and 64-bit)
  • Microsoft Windows 8.1 Pro, August 2014 Update (32-bit and 64-bit)
  • Microsoft Windows 8.1 Enterprise, Update 1 (32-bit and 64-bit)
  • Microsoft Windows 8.1 Pro, Update 1 (32-bit and 64-bit)
  • Microsoft Windows 8.1 Enterprise (64-bit)
  • Microsoft Windows 8.1 Pro (64-bit)
  • Microsoft Windows 8 Enterprise (64-bit)
  • Microsoft Windows 8 Pro (64-bit)
  • Microsoft Windows 7 (All 32-bit and 64-bit editions, including Service Pack 1)

Note: For a list of all supported system requirements, see http://www.symantec.com/docs/TECH224480.

For systems running in UEFI mode, the following additional requirements must be met:

  • The system must be certified for the 64-bit edition of Microsoft Windows 8.x or Microsoft Windows 7.
  • The UEFI firmware must allow other programs or UEFI applications to run while the system is booting.
  • The boot drive must be partitioned in GPT with only one EFI system partition on the same physical disk.
  • The boot drive must not be configured with RAID or Logical Volume Managers (LVM).
  • Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported. The external Type or Touch keyboard is required for pre-boot authentication on the tablet. The keyboard can be detached once the user has been authenticated.

For information about the firmware and boot drive, contact your system administrator or hardware manufacturer.