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Symantec Messaging Gateway (SMG) shows blank subject in Message Audit Log


Article ID: 161212


Updated On:


Messaging Gateway


SMG message audit log shows blank subject for some messages. When hovering the mouse over the subject, tool tip pops up showing the correct subject.

The subject can be properly displayed in the message audit log detail page.


Some special XML characters in subject string such as (<), (&), (>), ("), and (') are currently not allowed.


Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.





Applies To

Symantec Messaging Gateway 10.5.2-3