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Tasks Server SSL certificate issue

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Article ID: 161199

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Updated On:

Products

Task Server

Issue/Introduction

All Jobs/Tasks are queued. But tasks completed on client systems received through site servers. "9/15/2014 11:59:45 AM","Unable to refresh task servers. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. [System.Net.WebException @ System] at System.Net.HttpWebRequest.GetResponse() at Altiris.TaskManagement.ClientTask.BaseClientTask.RefreshTaskServers(String webPath, ICredentials credentials)

Cause

It is due to certificate corruption/expired.

Environment

Altiris 8.x with SSL enabled and site servers and SSL certificate installed.

Resolution

Replaced with the new certificate resolved the issue.