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Unable to login to the DCS console after upgrade to DCS 6.0 MP1


Article ID: 161196


Updated On:


Data Center Security Server Critical System Protection Client Edition Data Center Security Server Advanced


Installer during upgrade didn't throw any error and after required reboot you are no longer able to login to the DCS console

Netstat output shows that server is not listening on the ports 443 and 4443 

37 2014-09-18 11:31:51.406 [WARN ] [StartupServlet:15] Failed to load tomcat xml and find the console service cert. Error decoding PKCS 12 input.


 Server SSL certificate wasn't updated successfully


1. Reboot the server again. 
2. Start MP1 server upgrade again by executing “server.exe” setup file. 

This time server installer should not ask for any reboot prompt. Once installation complete without reboot, you can login to the console. 

Applies To

 DCS 6.0 installed on Windows 2012 Server