ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
BUG REPORT: WDE BootGuard displayed with black background when customization applied on Linux system
Article ID: 161167
Updated On:
Products
Encryption Management Server
Issue/Introduction
When using Symantec Encryption Desktop (formerly PGP Desktop) for Whole Disk Encryption with Linux machine and trying to customize the background of WDE BootGuard, the Pre-Boot Authentication screen is displayed without customization and only black background is visible at BootGuard login prompt.
Cause
Incorrect handling of the image under the Linux operating system.
Resolution
This issue is fixed in the following release:
- Symantec Encryption Management Server 10.3.2 MP7
- Symantec Encryption Desktop 10.3.2 MP7
This version/Maintenance Pack is available for download via your account on Symantec File Connect.
Applies To
Symantec Encryption Desktop 10.3.x PGP Desktop 10.2.x Ubuntu Linux 12 LTS or 14 LTS Red Hat Enterprise Linux/CentOS 5.7, 5.8, 5.9, 5.10, 6.0, 6.1, 6.2, 6.3, 6.4
Feedback
Yes
No
Powered by
