One or more services for Symantec Mail Security for Microsoft Exchange or one of the products upon which it depends are not operating as expected
Note: To check to determine if there is a problem with a service related to Symantec Mail Security for Microsoft Exchange run a scan for common issues with SymHelp:
Symantec Mail Security for Microsoft Exchange services
The following services are important for the proper functioning of Symantec Mail Security for Microsoft Exchange:
Symantec
Microsoft
When a service is not in an expected state it can often be useful to examine the Application Event Log for errors pertaining to that service.
Services Specific Knowledge Base articles
Symantec Mail Security for Microsoft Exchange
Symantec Mail Security Utility Service
Microsoft Exchange Transport