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Image deployment task fails to run

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Article ID: 161077

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Updated On:

Products

Deployment Solution

Issue/Introduction

Reboot To, Copy File or other Deployment Solution tasks fail to run

Example:
 
Return code -2147221005
"Failed to execute task"
OS error 2147746291 at line 535

Cause

Recent upgrade of the Symantec Management Platform that included updates to the Deployment Solution Plug-in. DS Plug-in may not be installed or upgraded on the client.  The install and upgrade policies for the Deployment Solution plug-in for Windows may be disabled from the upgrade.

Resolution

Check that the client has the Deployment Solution Plug-in for Windows installed and verify the version is up to date by opening the Symantec Management Agent>Settings, in the Agents/Plug-Ins pane.

If it is not the there or is an older version, check that the SMP server has the appropriate(x86/x64) DS plug-in install policy enabled.  If the plug-in is an older version, enable the upgrade policies.

For a list of server, agent, and plug-in builds see What are the released Symantec Management Platform 7.5 versions and build numbers?

 

Applies To

 

SMP 7.5 SP1

SMP 7.5 SP1 HF3