When using Symantec Endpoint Encryption Full Disk (SEE FD) 8.2.1 mp 9 on a GETAC S 400 G 2 the internal PIV card reader does not function properly at pre-boot authentication.

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Article ID: 161047

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

When using SEE FD 8.2.1 mp 9 on a GETAC S 400 G 2 the internal PIV card reader does not function properly at pre-boot authentication. Using an external card reader works okay.

Resolution

This issue has been resolved and will be available in SEE FD 8.2.1 mp 13, targeted to be released on 9/24.