Software update convloc2010-kb2553284-fullfile-x86-glb.exe fails to get installed

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Article ID: 161038

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Software update convloc2010-kb2553284-fullfile-x86-glb.exe fails to get installed at client machine, exit code 17031. 

This update is a part of the bulletin MS13-091. Issue gets resolved if we uninstall the language MUI (Polish). 

Cause

Rule needed to be corrected so this patch will not go to MS2010 SP2.

It seemed that patch is not installing only when MSOffice 2010 is with Language MUI.

Resolution

We have tested that the issue has been resolved in latest PMImport release 7.1.575.
Now the updates are categorized under the shared components and proofing tools.
No failure to install.


Applies To

MS Office 2010 version 14.0.7015.1000 with Service Pack 2

SMP 7.1.2 MP1