Mac OS X serial numbers are not collected by Symantec Endpoint Encryption Full Disk (SEE FD) Management Server

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Article ID: 161002

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

When trying to view a report of a SEE FD Mac client from the SEE FD Management Server, no serial number information will be listed for the client, this is not version specific, all versions are affected.

Cause

Engineering is currently investigating the issue for root cause.

Resolution

When Engineering has targeted a fix for this issue, this information will be provided here.