Unable to load Targeted Agent Settings page "System.IndexOutOfRangeException: Index was outside the bounds of the array."

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Article ID: 160992

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 Unable to load Targeted Agent Settings page "System.IndexOutOfRangeException: Index was outside the bounds of the array."

Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
Stack Trace:
[IndexOutOfRangeException: Index was outside the bounds of the array.]   
Altiris.NS.UI.Admin.Configuration.cfgGeneralAgentSettingsDetailsAdvanced.GetCertificateDisplayName(X509Certificate2 x509) +205  Altiris.NS.UI.Admin.Configuration.cfgGeneralAgentSettingsDetailsAdvanced.LoadAlternateUrl() +879   
Altiris.NS.UI.Admin.Configuration.cfgGeneralAgentSettingsDetailsAdvanced.LoadSettings() +24   
Altiris.NS.UI.Admin.Configuration.cfgGeneralAgentSettingsDetailsAdvanced.Page_Load(Object sender, EventArgs e) +108
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42
System.Web.UI.Control.OnLoad(EventArgs e) +132
Altiris.NS.UI.Controls.PageCachePage.OnLoad(EventArgs e) +68
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

Cause

One or more certificates do not contain a name.

Resolution

Remove the unnamed certificate from the HTTPS IIS bindings.  Sometimes just unselecting the certificate without the name will allow the agent settings page to load.


Applies To

 SMP 7.5 SP1