Can't find NIC driver for systems with the Intel i217, i218, i219 chipsets

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Article ID: 160926

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Updated On:

Products

Deployment Solution Ghost Solution Suite

Issue/Introduction

Cannot connect to DHCP server if using Intel networks cards with I217, I218 & I219 chipsets

Restarting dhcp services....

Cause

WinPe does not contain the correct network drivers for this network card configuration

Resolution

It has been found that by uploading the correct drivers into the boot image that these network cards will function properly. This issue can be resolved by using the OEM drivers made specifically for the WinPE 4.0 & 5.0 environment. (Windows 8 & 8.1 respectively)

Check the system's OEM website for drivers or call the manufacturer for assistance locating the correct drivers.

 

Known OEM specific WinPE Driver Packs

http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2065.dell-command-deploy-driver-packs-for-enterprise-client-os-deployment

http://whp-hou9.cold.extweb.hp.com/pub/caps-softpaq/cmit/HP_WinPE_DriverPack.html

Some links that may be useful:
https://communities.intel.com/message/221467
http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=F80M9


*Disclaimer -
Symantec does not support and is not responsible for content on third-party websites.
Symantec recommends contacting the computer hardware manufacturer to obtain winPE specific drivers for your device.

 

Applies To

WinPE 4.0, WinPE 5.0
Intel I217-LM, I217-V, I218-LM, I218-V, I219