ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

BUG REPORT: Sent messages are stored as "Draft" in Sent Items with IMAP on 64bit Outlook 2013

book

Article ID: 160910

calendar_today

Updated On:

Products

Desktop Email Encryption Gateway Email Encryption

Issue/Introduction

When using Symantec Encryption Desktop (SED) with an IMAP account and Outlook 2013 (64-bit), sent emails are stored as "Draft Messages" (i.e. they are editable) in the Sent folder.

Resolution

This issue is fixed in the Symantec Encryption 10.4/3.4 release, which was made available on June 2016.

 

 

Applies To

 

 

 

 

Outlook 2013 (64bit), SED 10.3.x