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Error Refreshing Folders in TouchDown for Android

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Article ID: 160906

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Updated On:

Products

TouchDown

Issue/Introduction

You are seeing a failure to configure TouchDown using Quick Configuration on a recently upgraded Microsoft Exchange 2010 server and you see the following in the diagnostic log:

Refreshing AS folders
Error refreshing folders

Resolution

Please read here for assistance with this issue: http://blog.nick.mackechnie.co.nz/post/2009/11/20/Exchange-2010-Active-Sync-Issue.aspx