My email download size is limited in TouchDown for Android

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Article ID: 160892

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Updated On:

Products

TouchDown

Issue/Introduction

My email download size is limited in TouchDown for Android.

Resolution

The "Email download size" option in advanced settings may not be configurable if your Exchange server has set a size limit. You can view what policies are being applied to your device by going to TouchDown Advanced Settings and pressing the "Security Policies" button.