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Imaging tasks fail with HTTP Error 403 Forbidden

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Article ID: 160882

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Updated On:

Products

Management Platform (Formerly known as Notification Server) Deployment Solution

Issue/Introduction

Receiving 403 forbidden error when imaging

Error found in DSTask.log:

[2014/07/02 09:26:49.222 1412:1936 2] Function Name is util::CSMPPackage::callDSPSInfoOperationService(),file name is common\util\SMPPackage.cpp and Line no 214.Reuest XML is http://ServerName.DomainName.com:80/Altiris/PS/Deployment/DSPSPackageInfo.aspx?xml=
[2014/07/02 09:26:49.762 1412:1936 2] callDSPSInfoOperationService()have failed. Function:util::CSMPPackage::callDSPSInfoOperationService(),File:common\util\SMPPackage.cpp and Line:220. Return XML is =
[2014/07/02 09:26:49.778 1412:1936 0] File:common\util\ExecuteCommand.cpp,Line:4335 ERROR: The Exception have occured in Client Imaging Task. Exception has occured in File SMPPackage.cpp at Line No 225. Type of exception is GeneralError. Error is callDSPSInfoOperationService()have failed. Return XML is =. Error from HttpGet = HTTP status: 403 Forbidden. Empty response content received, probably web server is not running or URL is invalid. In some cases Windows can return response header with Content-Length field but with empty response payload. Error Description is "util::CSMPPackage::callDSPSInfoOperationService". Value of Windows error code = 183 and message is " Cannot create a file when that file already exists. "

Cause

Recent upgrade from 7.1 to 7.5 SP1

Resolution

Unchecked 'Require SSL' in IIS for the Altiris Site.

 

Applies To

 

Deployment Solution 7.5