Endpoint agent clipboard events created on copy action.

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Article ID: 160804

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Discover

Issue/Introduction

Clipboard events created by Endpoint agent on copy action.

Cause

If a Response Rule is defined to block on the clipboard an incident is generated during the copy action. After the incident is generated, if you try to copy to a different file the clipboard will be empty the action will be blocked.

Resolution

Attempt to copy to the same file again and the paste action will complete.

 

NOTE: Both cases an incident is created, but the behavior of paste is different.


Applies To

Symantec Data Loss Prevention Endpoint Prevent

Symantec Data Loss Prevention Endpoint Discover