ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Severity of Incident is High, but policy is not
Article ID: 160743
Updated On:
Products
Data Loss Prevention Enforce
Issue/Introduction
The incidents for my policy have a Severity of High. The policy was set to a Medium severity. Why are the severities set incorrectly?
Resolution
The severity of the policy may be lost. If the policy is saved, and there is no associated severity, the system assumes the severity is high. This issue is rare.
If the severity is lost, the best way to work around is to save the policy with the correct severity. The issue should not reoccur.
Feedback
Yes
No
Powered by
