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Severity of Incident is High, but policy is not


Article ID: 160743


Updated On:


Data Loss Prevention Enforce


The incidents for my policy have a Severity of High.  The policy was set to a Medium severity.  Why are the severities set incorrectly?


The severity of the policy may be lost.  If the policy is saved, and there is no associated severity, the system assumes the severity is high.  This issue is rare.

If the severity is lost, the best way to work around is to save the policy with the correct severity.  The issue should not reoccur.