VontuMonitor fails to start after changing IP address

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Article ID: 160648

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Enforce Data Loss Prevention Network Discover

Issue/Introduction

Discover server IP address has been changed and modified on the Enforce Server. The Server has been rebooted but the VontuMonitor service fails to start.

Log shows communication error.

Resolution

To ensure that the Discover server uses the new configuration , check the file ..\Vontu\Protect\config\Communication.properties. Check the line ServerBindName =

This should have the new IP address.  Then restart the VontuMonitor service.