ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

1008: FileReader is down. Code 1008


Article ID: 160618


Updated On:


Data Loss Prevention Network Discover


-      FileReader status shows as Stopped under Server Overview.

-      After doing a recycle FileReader status still shows as Stopped

-      FileReader.log shows:

    com.vontu.util.config.ConfigurationException: Could not load the properties file: C:\Vontu\Protect\config\


  1. Check if any changes have been made to the file and revert back those changes.
  2. Restart the System.