1008: FileReader is down. Code 1008

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Article ID: 160618

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Updated On:

Products

Data Loss Prevention Network Discover

Issue/Introduction

-      FileReader status shows as Stopped under Server Overview.

-      After doing a recycle FileReader status still shows as Stopped

-      FileReader.log shows:

    com.vontu.util.config.ConfigurationException: Could not load the properties file: C:\Vontu\Protect\config\Crawler.properties

Resolution

  1. Check if any changes have been made to the Crawler.properties file and revert back those changes.
  2. Restart the System.