What is the expected Agent status shown in the Enforce UI if the Agent machine is shut down?

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Article ID: 160609

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Discover

Issue/Introduction

The status of the agent machine when it gets shut down.

Resolution

Relevant version:  7.0

As soon as the Agent machine is shut down, you see two new agent events: "Connection Closed" and "Agent Powered Down." The agent connection status changes to "disconnected" and the agent health status remains the same as it was before the shut down.