Error: "Your Changes could not be saved to '<file name>' because of a sharing violation."

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Article ID: 160581

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

  • The error is encountered while saving an Excel file to removable media across the network using Symantec Data Loss Prevention (DLP) Endpoint Prevent.
  • Removable storage monitoring is enabled on the agents.
  • Once EDPA service is stopped Excel files can be saved.

 

Error: Your Changes could not be saved to '<file name>' because of a sharing violation. Try saving to a different file.

Environment

  • Windows XP Professional 
  • Office 2007.

Resolution

This is a known issue with Microsoft.

  1. Download and install hotfix 97050.
  2. Restart your Vontu services on the Enforce server and EDPA on the agents.