DLP Endpoint Plugin for Outlook and Lotus Notes for SMTP traffic

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Article ID: 160564

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

The Outlook and Lotus Notes plugins for the DLP Endpoint Agent are to monitor SMTP traffic only. 

Resolution

The Outlook or Lotus Notes plugin for DLP only monitor SMTP traffic.  The purpose of the plugin is to see SMTP messages before they are encrypted.  Any other actions taken within these applications will not be monitored.  This means using the "Save As" will not monitor the email being saved.  To monitor the "Save As" file, it is necessary to monitor where the file is being saved.  For example, if using "Save As" to a USB drive, the USB monitoring would need to be enabled.  If saving to a local drive, then local drive monitoring would need to be enabled.