The tstxtract.exe utility failed to run with error "Failed to initialize the SDK Library"

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Article ID: 160540

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

The tstxtract.exe utility failed to run because it cannot access the JAVA SDK Library.

Resolution

Run the tstxtract.exe command with the -i switch to run it in-process to create the output.

 e.g. tstxtract -i user_email.eml c:\temp_tstxtract\

Note: Where spaces exist in the input file name you will need to surround them with quotes to avoid error

 e.g. tstxtract -i "c:\emails from users\user email.eml" c:\temp_tstxtract\

References:

For more details on tstxtract.exe utility see

TECH218893 - Is there a way to extract hidden files?

TECH220141 - How to use filter.exe to determine if a message was parsed correctly

TECH222006 - What is a _kv0.tmp file?