EDM error when wrong file encoding is chosen

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Article ID: 160379

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

When you create an Exact Data Profile for EDM and choose a file encoding option that does not match the data source, the Enforce Server displays the message "unexpected error has occurred."

Resolution

To avoid this error, when you create an Exact Data Profile, make sure you choose the same file encoding as your data source. To ensure that you have chosen the correct file encoding, at the Add Exact Data profile screen, click Next and verify that the column names display correctly. If the column names do not display correctly, click Previous and choose the correct file encoding.