Exporting to .csv with thousands of incidents timing out

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Article ID: 160339

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

I am trying to export thousands of incidents, but when I try to 'show all', the report times out.

Resolution

Exporting to a .csv requires only using the "select all" not "show all".  Show all requires more information, which can cause a timeout from the query if there are too many incidents.  select all returns much quicker, and should not timeout.