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Vontu Monitor Controller Will not Start: ProtocolFilterResolver error
Article ID: 160336
Updated On:
Products
Data Loss Prevention Network Monitor
Issue/Introduction
You may encounter the following symptoms:
1) Unable to start the Vontu Monitor Controller service,
2) The following error appears in the VontuMonitorController.log:
INFO | jvm 1 | 2010/03/29 14:40:05 | WrapperSimpleApp: Encountered an error running main: java.lang.NoClassDefFoundError: com/vontu/packetcapture/ProtocolFilterResolver
INFO | jvm 1 | 2010/03/29 14:40:05 | java.lang.NoClassDefFoundError: com/vontu/packetcapture/ProtocolFilterResolver
INFO | jvm 1 | 2010/03/29 14:40:05 | at com.vontu.monitor.controller.packetcapture.PacketCaptureConfiguration.<clinit>(PacketCaptureConfiguration.java:29)
Resolution
Check that the packetcapture.jar located in the ...
c:\Vontu\protect\plugins\
... directory has appropriate permissions. It should be owned by protect and it should have the same permissions as all of the rest of the files within this directory.
Feedback
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