In some instances, the NIC does not appear within the UI. How can I verify the NIC setup and make it available?
The DLP Network Monitors require a dedicated NIC (or Endace card depending on traffic volume) for monitoring the actual traffic. Occasionally, clients change or add new NICs and the setup must be verified as available and working.
To verify whether a NIC is available:
Additional information on WinPCap and Wireshark can be found here: http://wiki.wireshark.org/CaptureSetup/CapturePrivileges