Can I upgrade Data Loss Prevention (DLP) Endpoint Agents using the Upgrade Wizard?

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Article ID: 160246

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

You have successfully upgraded your Enforce and Endpoint servers using the Upgrade Wizard via the Enforce interface console and would like to upgrade your Endpoint Agents.

Resolution

The Upgrade Wizard used to upgrade the Data Loss Prevention (DLP) servers does not provide a facility to remotely deploy the upgrade package to Endpoint Agents.

There are only three options to upgrade Symantec DLP Endpoint Agent

1) Upgrade using the Symantec Management Console
2) Upgrade through unattended upgrade
3) Upgrade manually

For details on each option please read your Upgrade Guide.

Useful references:

Is it possible to apply an agent configuration to one endpoint agent?

Is a reboot necessary after upgrading the Endpoint Agent?

Information on where to find the Symantec DLP V11 Upgrade Guide