After upgrade to 11.6, Detection Trace Logging turned off, File Reader not starting on Network Monitor

Article Id: 160217

Status: Published

Updated On: 29-07-2014 04:55

Legacy Id: TECH220622

Products:

Data Loss Prevention Network Monitor

Issue/Introduction:

After upgrading to 11.6, File Reader service is not starting on Network Monitor.

The File Reader logs show the following error:

SEVERE error:Failed to initiated detection

Resolution:

Check FileReaderLogging.properties file. Check the setting com.vontu.detection.logging.DetectionExecutionTraceLogHandler.level is set to OFF

set it to INFO. Restart the Vontu Monitor service.

File Reader service comes up successfully.