After upgrade to 11.6, Detection Trace Logging turned off, File Reader not starting on Network Monitor

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Article ID: 160217

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Updated On:

Products

Data Loss Prevention Network Monitor

Issue/Introduction

After upgrading to 11.6, File Reader service is not starting on Network Monitor.

The File Reader logs show the following error:

SEVERE error:Failed to initiated detection

Resolution

Check FileReaderLogging.properties file. Check the setting com.vontu.detection.logging.DetectionExecutionTraceLogHandler.level is set to OFF

set it to INFO. Restart the Vontu Monitor service.

File Reader service comes up successfully.