When does the Endpoint Agent query the AD server for User Group resolution

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Article ID: 160197

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

Symantec Data Loss Prevention (DLP) Endpoint

The Endpoint Agent queries the Active Directory Server for targeting on User Group policies. 
How often does the Endpoint Agent query the AD Server?

Resolution

The Endpoint Agent queries the AD Server every time the edpa process is started.  If the user shuts down their machine every night, the server will be queried when the machine is restarted.

 

 

If the Endpoint Agent is up for a default seven days, the agent will query the AD Server again.  This value is configurable in the Advanced Agent Settings: