Can a message in EML format be indexed in an IDM document profile?

Products

• Data Loss Prevention Enforce

Issue/Introduction

You wish to add an email message (.EML format) to a document profile for use with IDM detection.

Resolution

The IDM indexer is not able to read .EML files.

If you need to index content in an email that is text-based, you should copy it into another text-based format such as .txt or .doc before indexing. Email attachments should be saved and indexed in their native format.