Can a message in EML format be indexed in an IDM document profile?

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Article ID: 160156

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

You wish to add an email message (.EML format) to a document profile for use with IDM detection.

Resolution

The IDM indexer is not able to read .EML files.

If you need to index content in an email that is text-based, you should copy it into another text-based format such as .txt or .doc before indexing. Email attachments should be saved and indexed in their native format.