Steps to take and things to look for when troubleshooting FileReader restart issues.
Relevant versions: ALL
FileReader restarts usually occur due to timeout issues. These timeouts are generally caused by the following:
If the FileReader restarts itself occasionally, this is normal behavior. However, if you are experiencing consistent FileReader restarts in your environment, there are a few things you can do to determine the cause:
If none of the above resolves your FileReader restart issues, please contact Technical Support for further troubleshooting.