In some cases when a DLP administrator uses the AgentMsi to uninstall agents, an error message displays.
The error message displays when special characters are used with escape characters and when localized characters are used when running the UninstallPwdKeyGenerator.exe utility to create the uninstallation password.
When localized characters or special characters are used with escape characters in the command shell, hashes are created that prevent the agent uninstallation from completing.
Avoid using the following characters and character combinations:
Use a combination ASCII characters for your password. You can use uppercase letters, lowercase letters, numbers, and special characters: [email protected]#$%*()_+.