Unable to login to UI - system hangs after entering username and password

Products

• Data Loss Prevention Enforce

Issue/Introduction

Multiple TNSLISTENERS on same port.

Resolution

Issue:

System appears to hang after entering user ID and password.

A restart of the services does not resolve the issue.

 

Cause:

TNSPING and sqlplus will hang if two listeners are on the same port.

 

Resolution:

Verify that only one listener is running per port and have your DBA stop the incorrect one.

You may need to restart the correct listener.