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Error 1075 starting DLP services after upgrading to Oracle 11g
Article ID: 160124
Updated On:
Products
Data Loss Prevention Enforce
Issue/Introduction
After upgrading to Oracle 11g, the Vontu Manager and Vontu Incident Persister services fail to start with the message:
Error 1075: The dependency service does not exist or has been marked for deletion.
Resolution
The DLP services have been configured to be dependent on the Oracle services in order to start as described in KB TECH221264. Update the following registry keys with the new name of the Oracle listener service:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VontuIncidentPersister\DependOnService After making these changes, the server must be rebooted for them to take effect.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VontuManager\DependOnService
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