How to set up Symantec SSL certificates

book

Article ID: 160109

calendar_today

Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

How to set up SSL certificates provided by Symantec, including when no chained certificate has been provided

Resolution

Step 1: Install CA Certificate
 
Secure Site
If you are installing a Secure Site Certificate, you need to first install the Secure Site Intermediate CA Certificate.
 
Secure Site Pro
If you are installing a Secure Site Pro Certificate, you need to first install the Secure Site Pro Intermediate CA Certificate.
 
Save as: intermediateCA.cer
 
Use the following command to import the Intermediate CA Certificate:
 
keytool -import -alias intermediateCA -keystore <your_keystore_filename> -trustcacerts -file intermediateCA.cer
 
NOTE: The alias name, "intermediateCA" in this command is different than the alias name used during the generation of the private key and CSR.
 
Step 2: Install the SSL Certificate
 
Symantec will email you your certificate. If the certificate is an attachment (Cert.cer), you can use the file. If the certificate is in the body of the email, copy and paste it into a text file using Vi or Notepad. Do not use Microsoft Word or other word processing programs that may add characters.
 
Enter the following command to import your SSL Certificate:
 
keytool -import -alias <your_alias_name> -keystore <your_keystore_filename> -trustcacerts -file <your_certificate_filename>
 
NOTE: The alias name in this command must be the same as the alias name used during the generation of the private key and CSR.
 



Reference: This is based on https://knowledge.symantec.com/support/ssl-certificates-support/index?page=content&id=AR234