Unable to start services after upgrade.

Products

• Data Loss Prevention Enforce

Issue/Introduction

Unable to start Enforce Server services after upgrade.

 

This problem only happens with FIPS enabled environment.

All the logs for the Enforce DLP services will have the following error:

INFO   | jvm 1    | 2010/06/03 17:56:45 | Caused by: java.lang.SecurityException: Toolkit failed to load:Invalid parameter, only FIPS140_MODE, NON_FIPS140_MODE, FIPS140_SSL_MODE, FIPS140_ECC_MODE or FIPS140_SSL_ECC_MODE allowed
INFO   | jvm 1    | 2010/06/03 17:56:45 |  at com.rsa.cryptoj.s.uy.c(Unknown Source)
INFO   | jvm 1    | 2010/06/03 17:56:45 |  at com.rsa.cryptoj.s.uy.b(Unknown Source)

Resolution

Check the last line of <path to JRE or OpenJDK>/lib/security/java.security to make sure it has the correct value for the FIPS mode.

A correct entry should be:

com.rsa.cryptoj.jce.fips140initialmode=FIPS140_SSL_MODE