Unable to start services after upgrade.

Article Id: 160102

Status: Published

Updated On: 22-12-2015 11:36

Legacy Id: TECH220383

Products:

Data Loss Prevention Enforce

Issue/Introduction:

Unable to start Vontu services on Enforce after upgrade.

This problem only happens with FIPS enabled environment.

All the logs for the Vontu services will have the following error:

INFO   | jvm 1    | 2010/06/03 17:56:45 | Caused by: java.lang.SecurityException: Toolkit failed to load:Invalid parameter, only FIPS140_MODE, NON_FIPS140_MODE, FIPS140_SSL_MODE, FIPS140_ECC_MODE or FIPS140_SSL_ECC_MODE allowed
INFO   | jvm 1    | 2010/06/03 17:56:45 | at com.rsa.cryptoj.s.uy.c(Unknown Source)
INFO   | jvm 1    | 2010/06/03 17:56:45 | at com.rsa.cryptoj.s.uy.b(Unknown Source)

Resolution:

Check the last line of Vontu/jre/lib/security/java.security to make sure it has the correct value for the FIPS mode.

A correct entry should be:

com.rsa.cryptoj.jce.fips140initialmode=FIPS140_SSL_MODE